Out in the cold

British Gas supply the gas to our lovely new flat (where by 'lovely' I mean 'building site'), via a pre-payment meter. This would be all well and good, except that tying a meter to a new pre-payment card so that a new customer (i.e. us) can use it requires a physical meter reset to be performed by an engineer. And not any old engineer, no. In fact, not even a British Gas engineer. Gas meters require a National Grid (née Transco) engineer to reset them. National Grid is the third-party supplier of gas infrastructure to British Gas.

• 27.11.2006, 16.58
• File under: British Gas, whingeing